[pmwiki-users] Troubleshooting versus FAQ versus Error Messages versus ...?
pmwiki at ben-amotz.com
Sat Mar 11 23:16:18 CST 2006
> Patrick R. Michaud wrote:
>> On Sat, Mar 11, 2006 at 07:26:01PM -0700, H. Fox wrote:
>>> The first FAQ Q/A pair is:
>>> How do I get my question answered?
>>> The quickest and best way is to join the pmwiki-users Mailing List
>>> and post your question there. If it really is a frequently-asked
>>> question, it will eventually be added to this page.
>> While I agree that this is often the quickest way to get
>> an answer (assuming the answer isn't already in the documentation),
>> I'm not sure it's best for many people.
>> First, I think a number of people will simply decline to ask
>> the question and will start looking elsewhere. Many mailing lists
>> have a reputation of being unfriendly to newbie questions -- thus
>> the frequent expressions of (pleasant) surprise when people ask
>> their questions here and get a helpful and rapid response. I think
>> that's a great part of community building and an essential part of
>> PmWiki, but I wonder how many people simply turn away at that
>> But the real issue has often been that I (and I suspect others)
>> don't get around to answering things on the Questions page
>> because I'm used to doing it via email, which is a push resource
>> for me. Maybe if I get the per-page/per-person notifications in
>> place this would be easier, since I and others could subscribe
>> for notifications of the Questions page.
>>> An alternative way is to leave your question on the Questions page.
>>> The questions page has a reference to the FAQCandidate page, which is
>>> for question with answers. So...
>>> Questions - Unanswered questions
>>> FAQCandidate - Questions with answers
>>> FAQ - FA Questions with answers
>> This seems to me like it's just adding more places to store
>> questions and answers and more places to search and have to
>> coordinate. I'd feel better if we could get by with fewer somehow.
>> pmwiki-users mailing list
>> pmwiki-users at pmichaud.com
> If I was one of those bits of information (question, tip, what-have-you)
> I would want to be a small page in a big group that covers all the
> little pages of questions, answers, tips, all categorized and readily
> If I was one of those bits.
> pmwiki-users mailing list
> pmwiki-users at pmichaud.com
Oh no, more from me ;-)
I'd also want a pagelist with a killer include.
A smart include that displays context according to a compelling default
PmWikQi with iQinclude, or something,
provides some type of API interface for every skinner and wannabe
to create an even better PmWiQi search engine. A GoogAlternative, or
More information about the pmwiki-users